Shop Policy


All Amicci Cloud  products are handmade to order in our home in New Jersey. Please allow us time to cut, make, and package your order. During holidays, sales, and new collection launch weeks, processing times will increase. Due to the nature of our handmade creations or photography editing, please understand there may be slight variations. If you have any questions, we encourage you to reach out to us before placing an order.

We have a up to 2 weeks processing time before you order is shipped, but exclude any weekends or holidays and can change at any given time. If your order contains a custom or pre-order item(s), it will be shipped when that item(s) is ready.

We currently do not offer rush order.

Once the package is dropped off to UPS, USPS, or DHL, we are no longer responsible for package. If it is lost, stolen, or damaged, it will be your responsibility to contact either USPS, UPS or DHL to file a claim for your package.

If you have a question about delivery or other tracking issues once you receive an email notification from us, please contact USPS here.

We strive to keep all of our items in stock, however, sometimes products may become unavailable due to unforeseen circumstances. In the event that an item becomes unavailable after you place your order, we reserve the right to cancel the order and issue a refund. We apologize for any inconvenience this may cause.


Delivery times will vary depending on the country. Most of our international customers have received orders within 2-4 weeks. Please note that international customers are responsible for any customs fees. If the package arrived and you refuse to pay for the custom fee, a refund will be given once we get the package back. The amount you will be getting back will be the original amount paid minus shipping to you minus any fees/shipping for the package to be sent back to Amicci Cloud.


Because all of our products are handmade, we do not accept returns or exchange unless you receive a faulty product. Please note if you order the wrong item, any adjustments needed, etc, that the return shipping cost of the item(s) will be at the buyer’s expense as well as the shipping cost for Amicci Cloud Products to ship it back to the buyer. 

It is the buyer’s responsibility to inspect the product upon receiving to ensure there are no faults. If buyer does not contact Amicci Cloud within 5 days of delivery, it is to be assumed the buyer accepts the product as is and returns and exchanges will not be accepted.

All sale items are FINAL! 

All images, designs, and content on the website are the intellectual property of Amicci Cloud  and are protected by copyright laws. Any unauthorized use, reproduction, or distribution of our images, designs, and content is strictly prohibited and may result in legal action. Please contact us if you would like to use any of our intellectual property.

Changes to Policy

Amicci Cloud reserves the right to make changes to the shop policy at any time without prior notice. It is the customer's responsibility to review the policy periodically for any updates or changes.